Guarantee
Have complete peace of mind with our 3 year guarantee.
What does our guarantee cover?
Our complete range of bespoke shutters have a 3 year guarantee from their date of order.
Trustworthy workmanship
As a contractual obligation we will undertake on-site rectification, repair, or replacement of any product which proves to be defective as a result of faulty materials or workmanship.
In the event that a satisfactory repair is not possible, we will replace the product.
Products supplied but not installed by ourselves
As a contractual obligation we will undertake rectification, repair, or replacement of any product which proves to be defective as a result of faulty materials or workmanship.
If a satisfactory repair is not possible, we will replace the product. If requested by Shutters of Distinction, defective parts or products must be made available for us to collect.
Repaired or replacement parts or products will be dispatched to the customer at our cost.
What our guarantee does not cover?
- Faults, due to fair wear and tear
- Damage caused by a third party
- Customer mis-use
- Circumstances outside Shutters of Distinction's control
- Products fitted in inappropriate places against
the advice of Shutters of Distinction - Countries outside the UK